At Sector 3, we are committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, and safeguard any personal information we may collect about organisations or individuals when they sign up as a member or have contact with the Sector 3 team through various channels, including phone, email, one-to-one meetings, event attendance, network participation, and bulletin subscriptions.
Additionally, we will log details of support sessions to monitor outcomes and impact. This includes a brief outline of the conversation, includes factual points only and you have the opportunity to view these notes at any time.
We prioritise adhering to data protection regulations, including the General Data Protection Regulation (GDPR), and strive to collect only relevant information that helps guide our efforts in supporting the Voluntary, Community, Faith, and Social Enterprise (VCFSE) sector in Stockport.
Data Controller
Sector 3 acts as the data controller for the data and information you provide or that we collect about your organisation in the context of our membership service and interactions with our team as outlined above. If you have any questions about our use of your organisational or personal data, please contact us using the details provided at the end of this Privacy Notice.
2. Information We Collect
We may collect and process the following types of personal information:
2.1. Contact Information: This includes your name, job title, organisation name, email address, postal address, and phone number.
2.2. Organisation Information: When you sign up as a member, we may collect additional details related to your organisation, such as the main activities of your organisation and organisation size based on yearly income.
2.3. Communication History: We maintain a record of our interactions with you, which may include phone call details, email correspondence, meeting notes, and event attendance records. This is logged on our CRM, using GOODCRM platform to safely hold all data we collect. This is available to Sector 3 only and will not be shared without prior consent. You have the right to request this information at any time, details provided at the end of this Privacy Notice.
2.4. Support Sessions: If you receive support from Sector 3, we may log details of these sessions to monitor outcomes and impact. This may include information about the nature of support provided and relevant progress indicators.
2.5. Bulletin Subscriptions: If you choose to subscribe to our bulletins, we collect and process the necessary information to deliver those communications to you.
3. Legal Basis for Processing Personal Information
We rely on the following legal bases to process personal information:
3.1. Contractual Necessity: We process organisational or personal information where appropriate to fulfill our contractual obligations when you use our services, or engage with us based on your consent.
3.2. Legitimate Interests: We may process organisational or personal information where appropriate to pursue our legitimate interests in supporting and improving the VCFSE sector in Stockport. We ensure that the processing is proportionate, respects your privacy rights, and does not override your interests or fundamental rights and freedoms.
4. Use of Personal Information
We use the personal information we collect for the following purposes:
4.1. Support Services: To provide and administer support services, manage your support requirements, communicate with you about our offer, and deliver related services.
4.2. Communications: To respond to your inquiries, provide information about our services, events, networks, and other relevant updates. We may also send you newsletters and bulletins if you have subscribed to them.
4.3. Support Sessions: To log details of support sessions, evaluate outcomes, and measure the impact of our services. This helps us assess the effectiveness of our support and guide our priorities for supporting the VCFSE sector.
4.4. Legal Obligations: To comply with applicable laws, regulations, and regulatory requests, and to respond to legal process or enforceable governmental requests.
5. Data Sharing and Third Parties
5.1. Legal Requirements: If required by law or in response to valid legal process, we may disclose your personal information to regulatory authorities, law enforcement agencies, or other third parties.
5.2. Aggregated or Anonymised Data: We may share aggregated or anonymised data that does not directly identify organisations or individuals for research, statistical analysis, or other lawful purposes. E.G. Sharing the number of registered organisations accessing our support in Stockport.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law. When personal information is no longer required, we will securely delete or anonymise it.
7. Data Security
We employ appropriate technical and organisational measures to ensure the security and confidentiality of your personal information, protecting it against unauthorised access, disclosure, alteration, or destruction.
8. Your Rights
As an individual, you have certain rights regarding your personal information under the Data Protection Act and applicable data protection laws. These rights may include:
The right to access and obtain a copy of your personal information.
The right to rectify any inaccuracies in your personal information.
The right to request the erasure of your personal information.
The right to restrict or object to the processing of your personal information.
The right to withdraw your consent at any time (if processing is based on consent).
The right to lodge a complaint with a supervisory authority.
To exercise any of these rights or if you have any questions about your rights or this Privacy Notice, please contact us using the details provided below.
9. Changes to this Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Notice periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Notice or our privacy practices, please contact us at:
Sector 3
Operations Manager
Victoria.bloomfield@sector3sk.org
Chief Executive
Jo.McGrath@sector3sk.org
Address:
Merseyway Innovation Centre, 21-23 Merseyway, Stockport, SK1 1PN
We appreciate your trust in Sector 3 and assure you that we will handle your personal information with utmost care and in compliance with applicable data protection laws.
Author: Victoria Bloomfield, Operations Manager, Sector 3